Return Policy
At Levantine Collection, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help! We offer a 30-day return policy for items in their original condition. Simply initiate your return within 30 days of receiving your order to be eligible for a refund or exchange. Please note that shipping fees are non-refundable, and the cost of return shipping is the responsibility of the customer. If you have any questions or need assistance with your return, feel free to reach out to us via Instagram DM or email. We’re committed to ensuring a seamless shopping experience for you! All Watches are final sale. If you have questions or concerns, please feel free to contact us through email or our socials.
Shipping Policy-
At Levantine Collection, we are committed to providing a seamless and reliable shopping experience for our customers, no matter where you are. Below, you'll find the details of our shipping process:
Shipping Methods:
We offer flexible shipping options to meet your needs. Choose from standard, expedited, or international shipping, depending on your location and urgency.
Processing Time:
Our team works diligently to prepare your order for shipment. Orders are typically processed within 1-2 business days after purchase.
Shipping Time:
The delivery time will vary based on your selected shipping method and location. Once your order is shipped, you will receive a tracking number to monitor your package in real-time.
Shipping Costs:
Shipping costs are calculated based on your location, selected shipping method, and the total value of your order. We strive to offer competitive rates to ensure affordability for all our customers.
International Shipping:
We proudly ship worldwide! Please note that international shipments may be subject to additional customs fees, taxes, or duties, which are the responsibility of the recipient.
Order Tracking:
Once your order is shipped, a tracking number will be provided so you can follow your package’s journey. Please note that once the package is scanned by the courier, tracking and delivery become the responsibility of the recipient.
Thank you for choosing the Levantine Collection—bringing the beauty and warmth of the Levant to your doorstep! If you have any questions or need assistance with your shipment, feel free to contact us via Instagram DM or email.
Preorder Policy
At Levantine Collection, we are excited to offer exclusive pre-order options for select items. Preordering allows you to secure your favorite pieces before they officially launch, ensuring you don’t miss out on our limited-edition collections.
How It Works:
When you place a preorder, your item is reserved just for you. Pre-Orders are processed once payment is completed, and the estimated shipping date will be 2-3 weeks indicated at the time of purchase. Please note that preorder items require additional time for production and delivery, but rest assured, we will keep you updated every step of the way.
Shipping:
Once your pre-order item is ready, it will be shipped according to your chosen shipping method. You will receive a notification with a tracking number once your order is on its way.
If you have any questions about your preorder, feel free to contact us via Instagram DM or email. Thank you for your patience and support as we craft unique and timeless pieces for you!